8X8 INC (EGHT)
Information Technology · Cloud communications and contact center software · NASDAQ
8x8 is a cloud communications and contact center platform that unifies voice, video, chat, and AI-powered customer engagement for mid-market and enterprise organizations.
What 8X8 INC does
8x8 is a cloud-based provider of integrated customer experience (CX) and unified business communications solutions that combine contact center, unified communications, and communications platform-as-a-service (CPaaS) capabilities into a single platform. The company serves mid-market, small to mid-sized enterprises, and public sector organizations through a diversified go-to-market strategy including direct sales, channel partners, and technology distributors. The 8x8 Platform for CX integrates voice, video, chat, and messaging with AI-powered features like real-time call summaries, sentiment analysis, and AI-based routing to help businesses streamline customer and employee engagement.
Themes: ["Cloud communications / unified communications","Contact center software","Customer experience (CX) platform","AI-powered communications","Omnichannel engagement","Communications APIs / CPaaS","Enterprise automation"]
Fundamentals
- Price$2.06 as of 2026-07-09 close
- Market cap$289M as of 2026-07-10
- 1-year return-3.7% as of 2026-07-09 close
- P/E175.51 as of 2026-07-10
- Net margin+0.2% as of 2026-07-10
- Gross margin+64.6% as of 2026-07-10
- ROE+1.2% as of 2026-07-10
- Debt / equity2.19 as of 2026-07-10
- Revenue growth (YoY)+2.9% as of 2026-07-10
- Revenue CAGR (3y)-0.4% SEC XBRL
- Beta1.88 as of 2026-07-10
Key risks (from latest filing)
["Secured term loan facility due in 2027 and convertible senior notes due in 2028 create refinancing risk and potential impacts on stock price from increased interest expense","Customer cancellations and churn risk, particularly given the company's multi-year migration from legacy Fuze platform to unified 8x8 platform","High dependence on channel partners and technology distributors for customer acquisition, creating vulnerability to partner ecosystem stability and changes in competitive dynamics"]
Competitors & peers
- RingCentral (RCI)
- Vonage / Ericsson
- Twilio (TWLO)
- Genesys
- NICE Systems (NICE)
- Cisco Webex
- Microsoft Teams
- Avaya
Fundamentals: Finnhub, as of 2026-07-10. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-07-09.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & Finnhub, shown with their as-of date.