EGAIN CORP (EGAN)
Information Technology · Customer service software / customer engagement SaaS · NASDAQ
eGain delivers AI-powered cloud customer service and knowledge management software designed to help enterprises optimize customer engagement across digital channels.
What EGAIN CORP does
eGain Corporation provides cloud-based customer engagement solutions including AI-powered customer service software, knowledge management, and digital interaction platforms delivered as SaaS. The company serves enterprise customers seeking to optimize customer experience across multiple channels. Revenue is driven primarily by subscription fees, with a focus on growing its SaaS business model.
Themes: ["customer service automation","AI-powered customer engagement","knowledge management","SaaS / cloud","digital customer experience"]
Fundamentals
- Price$6.39 as of 2026-07-09 close
- Market cap$175M as of 2026-07-10
- 1-year return-6.0% as of 2026-07-09 close
- P/E4.54 as of 2026-07-10
- Net margin+41.7% as of 2026-07-10
- Gross margin+73.6% as of 2026-07-10
- ROE+44.6% as of 2026-07-10
- Debt / equity0.00 as of 2026-07-10
- Revenue growth (YoY)+5.2% as of 2026-07-10
- Revenue CAGR (3y)-1.3% SEC XBRL
- Beta0.83 as of 2026-07-10
Key risks (from latest filing)
["Revenue and operating results subject to unpredictable factors; SaaS subscription renewal uncertainty impacts future revenue","Lengthy sales cycles and difficulty predicting timing of sales creates revenue volatility","Cybersecurity and data access risks pose threats to customer data, company systems, and IT infrastructure"]
Competitors & peers
- Salesforce Service Cloud (CRM)
- Zendesk (ZEN)
- ServiceNow (NOW)
- Microsoft Dynamics 365 Customer Service
- Oracle Service Cloud
- Freshservice
Fundamentals: Finnhub, as of 2026-07-10. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-07-09.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & Finnhub, shown with their as-of date.