EGAIN CORP (EGAN)
Information Technology · Customer service software / customer engagement SaaS · NASDAQ
eGain delivers AI-powered cloud customer service and knowledge management software designed to help enterprises optimize customer engagement across digital channels.
What EGAIN CORP does
eGain Corporation provides a cloud-based customer engagement software platform that helps businesses automate and improve customer service interactions. Its solutions leverage artificial intelligence and knowledge management to enable consistent, omnichannel experiences across digital and voice channels. The platform is designed to help enterprises resolve customer issues, improve support agent productivity, and manage complex knowledge bases.
Themes: customer service automation, AI-powered customer engagement, knowledge management, SaaS / cloud, digital customer experience
Fundamentals
- Price$7.30 as of 2026-08-21 close
- Market cap$200M as of 2026-08-21
- 1-year return+20.1% 2025-08-21 close $6.08 → 2026-08-21 close $7.30
- P/E5.16 as of 2026-08-24
- Net margin+41.7% as of 2026-08-24
- Gross margin+73.6% as of 2026-08-24
- ROE+44.6% as of 2026-08-24
- Debt / equity0.00 as of 2026-08-24
- Revenue growth (YoY)+5.2% as of 2026-08-24
- Revenue CAGR (3y)-1.3% SEC XBRL
- Beta0.79 as of 2026-08-24
- Last reported earnings2026-05-14 SEC EDGAR Form 8-K (Item 2.02)
How EGAN compares in its sector
- price-to-earnings ratiobottom 10% 265 covered Information Technology peers, as of 2026-08-24
- net profit margintop 10% 405 covered Information Technology peers, as of 2026-08-24
- operating marginmiddle range 405 covered Information Technology peers, as of 2026-08-24
- gross margintop 25% 403 covered Information Technology peers, as of 2026-08-24
- return on equitytop 10% 405 covered Information Technology peers, as of 2026-08-24
- 3-year revenue CAGRbottom 25% 386 covered Information Technology peers
- free cash flow (absolute dollars, latest fiscal year)middle range 382 covered Information Technology peers, as of FY2025
Position among covered Information Technology companies that report each metric (minimum 5 peers). A relative position within our covered catalog — not a valuation, quality, or investment judgment. A higher percentile is simply a higher value (for P/E, more expensive on earnings — never "better"). Informational only.
How EGAIN CORP looks technically
EGAIN CORP (EGAN) is trading 17.4% below its 200-day average, the long-term trend line — a long-term downtrend. Its 50-day average crossed below its 200-day average about 95 trading days ago — a "death cross", a bearish long-term signal. There is no clear trend right now — the price is choppy (ADX, a 0–100 trend-strength gauge, is 16, below the 25 that marks a real trend). Momentum is neutral — its 14-day RSI (a 0–100 momentum gauge) is 56, neither overbought (above 70) nor oversold (below 30). MACD, a trend-momentum gauge, turned bearish about 2 trading days ago (its momentum flipped negative). It made a new 20-day high about 7 trading days ago. It is 54.2% below its highest point of the past year.
Trend
8
| Distance from the 200-day | it is trading 17.4% below its 200-day average, the long-term trend line — a long-term downtrend | -17.4% |
|---|---|---|
| 50-day moving average | its average price over the last 50 trading days — a short-term trend line — is $6.89 | $6.89 |
| 200-day moving average | its average price over the last 200 trading days — the long-term trend line — is $8.84 | $8.84 |
| Swing structure | each recent peak has been higher than the one before it and each dip has been shallower — the pattern chart-watchers call an uptrend, which describes where price has already been and not where it goes next | higher highs and higher lows |
| Last swing turn | its last significant turn was a swing high 7 calendar days ago — the swings before that are what the structure reading is measured on | 7 sessions |
| Wave structure | its recent swings can be read as a five-part upward sequence — what Elliott-wave chartists call an impulse — now in the fourth leg, a pullback against that upward direction; the labelling fails if price closes below 6.99. It is one of several labellings that fit, and it describes the swings already printed, not what comes next. The same swings also read as a completed three-part correction. | possible upward five-wave sequence, in wave 4 (one of several readings) |
| Since the 50/200 cross | its 50-day average crossed below its 200-day average about 95 trading days ago — a "death cross", a bearish long-term signal | 95 sessions |
| Trend strength (14-day ADX) | there is no clear trend right now — the price is choppy (ADX, a 0–100 trend-strength gauge, is 16, below the 25 that marks a real trend) | 15.9 |
Momentum
3
| 14-day RSI | momentum is neutral — its 14-day RSI (a 0–100 momentum gauge) is 56, neither overbought (above 70) nor oversold (below 30) | 56.3 |
|---|---|---|
| Position in its 14-day range | it is trading around the middle of its 14-day range ($6.98 to $7.59) — its "stochastic" reading is 52 out of 100, where 0 would mean closing exactly at the 14-session low and 100 exactly at the high. This measures WHERE the price sits inside its recent range, which is a different question from the RSI beside it: RSI is a momentum gauge, measuring how FAST the price has been moving, so a stock can drift quietly to the bottom of its range with an ordinary RSI, or fall sharply and still sit in the middle. It has been slipping within that range over the last few sessions. | 52.3 |
| Since the MACD crossed zero | MACD, a trend-momentum gauge, turned bearish about 2 trading days ago (its momentum flipped negative) | 2 sessions |
Range
12
| 52-week high | its highest closing price over the past year (about 252 trading days) was $15.95 | $15.95 |
|---|---|---|
| From the 52-week high | it is 54.2% below its 52-week high (its highest price of the past year) | -54.2% |
| Above the 52-week low | it is 25.6% above its 52-week low (its lowest price of the past year) | +25.6% |
| Below the 52-week high | it is 54.2% below its highest point of the past year | 54.2% |
| Since a 20-day breakout | it made a new 20-day high about 7 trading days ago | 7 sessions |
| Since a 55-day breakout | it made a new 55-day low about 41 trading days ago | 41 sessions |
| All-time high | its highest closing price on record is $20.88 (set on 2020-10-14) | $20.88 |
| Given back of the 52-week move | over the past year its closes ranged ($5.88 to $15.46), and it has given back almost all of its rise from last year’s low — 85% of it. Chart-watchers call 61.8%-65% given back the "golden pocket" — for this company that is $9.23 to $9.54. It is watched widely enough that orders cluster there, which is the honest reason it matters; it is not a forecast. | 85.2% |
| From the all-time high | it is 65.0% below its all-time high | -65.0% |
| Nearest price level | it is sitting right on a support level at $7.29 — a price it turned at twice since 2025-01-07, most recently on 2026-04-23. Since 2024-08-21 it has 12 such levels below the current price and 6 above. Levels like these describe where the price has reversed or paused before; they are not a forecast of where it will go. | -0.1% |
| All-time low | its lowest closing price on record is $0.15 (set on 2008-11-21) | $0.15 |
| Above the all-time low | it is 4766.7% above its all-time low | +4,767% |
Volatility
5
| Band width vs its own 6 months | day-to-day price swings are about average versus its own recent 6-month history | 31st percentile |
|---|---|---|
| Typical daily range | in a typical session it travels about $0.2816 between its high and its low — about 3.9% of its price. That is its "average true range" over the last 14 sessions, which also counts the distance from the previous close, so a day that opens well away from yesterday counts as the large move it was | $0.2816 |
| Bollinger bands (20-day, ±2σ) | most of its recent trading has stayed between about $6.69 and $7.67 — the "Bollinger bands", a range drawn two standard deviations either side of its 20-day average price, which widens when the stock gets more volatile and narrows when it settles | $6.69 – $7.18 – $7.67 |
| Typical daily range (% of price) | its price moves about 3.9% in a typical session — about typical for the companies we cover. This is the average gap between a session's high and low over the last 14 sessions, counting overnight moves, expressed against the current price so it can be compared with companies trading at any price | 3.9% |
| Stretch from the 200-day average | it is trading 5.5 daily ranges below its 200-day average price (17.5% below it in plain percentage terms) — a way of asking how far it has stretched from its own average in units of how far it normally moves in a day, so a calm company and a jumpy one can be compared on the same scale | 5.5 daily ranges below its 200-day average |
Volume
1
| Volume vs its 30-day average | trading volume is about normal versus its 30-day average | 0.66× |
|---|
Analyst
2
| Change in the average price target | analysts' average price target is unchanged from the prior reading | 0.0% |
|---|---|---|
| Change in the consensus rating | not available for this company yet | n/a |
Candlestick patterns
2
| Since a doji | today it opened and closed at almost the same price after trading through a wider range — a "doji", the classic picture of buyers and sellers finishing the session level | today |
|---|---|---|
| Since a bullish engulfing | 2 sessions ago it opened below the previous session's close and finished above that session's open — a "bullish engulfing" pair, where one up day more than undid the down day before it | 2 sessions ago |
Price gaps
2
| Gap at the open | it opened on 2026-08-21 0.3% above the previous session's close — an overnight gap, the part of the move that happened while the market was shut, and traded back through that level before the close | +0.3% |
|---|---|---|
| Gap filled | a 3.5% gap down opened on 2026-06-11 has been "filled" 48 sessions ago — price traded back through the level the gap left behind, and it closed again during the very session that opened it | 48 sessions ago |
Price streaks
1
| Closing streak | it closed higher in its latest session, after a session that did not close higher — a single up day rather than a run | 1 session up |
|---|
Relative strength
4
| vs market, 1 month | over the past 1 month this stock beat the market by 9.6 percentage points (the stock gained 12.0% while the market gained 2.3%) | +9.6% |
|---|---|---|
| vs market, 3 months | over the past 3 months this stock beat the market by 3.0 percentage points (the stock gained 6.1% while the market gained 3.1%) | +3.0% |
| vs market, 6 months | over the past 6 months this stock lagged the market by 33.4 percentage points (the stock lost 22.3% while the market gained 11.1%) | -33.4% |
| vs market, 12 months | over the past 12 months this stock lagged the market by 0.4 percentage points (the stock gained 20.1% while the market gained 20.5%) | -0.4% |
Signal agreement
2
| Bullish technical signals | 1 of the 9 technical signals we can compute for it is currently in a bullish state: trading above the Ichimoku cloud — these describe past price behaviour, not a forecast | 1 of 9 |
|---|---|---|
| Bearish technical signals | 4 of the 9 technical signals we can compute for it are currently in a bearish state: a "death cross" — its 50-day average is below its 200-day, trading below its 200-day average, MACD momentum is negative, lagging the market over 6 months — these describe past price behaviour, not a forecast | 4 of 9 |
Trend (Ichimoku cloud)
1
| Vs the Ichimoku cloud | trading 4.1% above the Ichimoku cloud — a band drawn from where its own highs and lows sat up to 2026-07-16 and projected forward over today's price, the side traders read as an established uptrend, with the band below acting as the level that would have to give way. The band itself is moderate, spanning 3.3% of the share price. | +4.1% |
|---|
Volume-weighted price
2
| Vs this year’s average price paid | the price is 10% below the average price paid so far this year, so the typical buyer over that stretch is under water. That average is $8.09 — a volume-weighted average of daily closes over 157 sessions, not a true tick-by-tick VWAP. | -9.8% |
|---|---|---|
| Vs the average paid since it last reported | the price is 5% above the average price paid since it last reported on 2026-05-14 (its 10-Q), so the typical buyer over that stretch is showing a gain. That average is $6.94 — a volume-weighted average of daily closes over 66 sessions, not a true tick-by-tick VWAP. | +5.2% |
Price levels it has turned at before
EGAN last closed at $7.30 on 2026-08-21. Since 2024-08-21 it has turned at 12 prices below its last close and 6 above; the 3 nearest below and the 3 nearest above are listed, nearest first.
| Level | Side | Distance | Evidence |
|---|---|---|---|
| $7.29 | Support | 0.1% below the last close | turned there twice · 2025-01-07 to 2026-04-23 |
| $7.58 | Resistance | 3.9% above the last close | turned there twice · 2026-06-22 to 2026-08-14 |
| $6.99 | Support | 4.2% below the last close | turned there twice · 2025-07-09 to 2026-07-13 |
| $6.59 | Support | 9.8% below the last close | turned there three times · 2025-06-16 to 2025-08-27 |
| $8.13 | Resistance | 11.4% above the last close | turned there twice · 2026-04-08 to 2026-05-05 |
| $8.99 | Resistance | 23.2% above the last close | turned there three times · 2025-12-08 to 2026-03-03 |
A level is a price this company reversed or paused at more than once — they describe past behaviour, not a forecast of where the price will go.
Wave structure
Its recent swings can be read as a five-part upward sequence — what Elliott-wave chartists call an impulse — now in leg 4 of five, a pullback against that direction.
This labelling fails — stops being a possible reading at all — if it closes below $6.99.
This is one of several labellings that fit the same swings, so treat it as a reading rather than the reading. It was chosen from 2 labellings that survived the rules, counting shorter readings of the same bars.
On past moves of this shape the leg has usually ended somewhere between $6.99 and $7.27 — that is where it has tended to end if the count holds, not a forecast of where the price goes.
Alternate reading: The same swings also read as a completed three-part correction, which fails on a close above $7.59.
This reading has stood for 1 trading day, since 2026-08-21.
Read from daily closes as of 2026-08-21.
An Elliott-wave count describes the swings already printed and the level that would disprove it. It is not a forecast, a target, or advice.
Screens: Trading below the 200-day moving average · Pulled back from the 12-month high · MACD just crossed bearish (12/26/9) · trendless / choppy (low ADX) · lagging the market · Printed a doji candle | Learn: moving average · golden cross · adx · rsi · macd · breakout · fifty two week high low
Based on daily closing prices as of 2026-08-21. Describes past price behavior only — informational, not financial advice.
Analyst consensus
- Mean price target$12.83 range $8.00 – $20.00; median $10.50
Analyst estimates, as of 2026-08-19. These are third-party analyst opinions and price targets, aggregated — not a recommendation, prediction, or advice from stocks-llm. Informational only.
Analyst EPS estimate for EGAN
- Consensus EPS estimate$0.03 next reporting period, as of 2026-08-19
Change over time is not available yet: it needs two readings of the same reporting period at least 30 days apart, and we have been recording these estimates since 2026-08-04. An estimate for a DIFFERENT quarter is not a revision, so a reading from before the last report is never compared with one after it.
The consensus estimate for the next reporting period, and how it has moved between readings of that SAME period. A change is measured only between readings estimating one period — when a company reports, the consensus moves to the next quarter and the two numbers are not comparable. Informational only, not a forecast and not advice.
Key risks (from latest filing)
["Revenue and operating results subject to unpredictable factors; SaaS subscription renewal uncertainty impacts future revenue","Lengthy sales cycles and difficulty predicting timing of sales creates revenue volatility","Cybersecurity and data access risks pose threats to customer data, company systems, and IT infrastructure"]
What changed in the latest 10-Q
AI-assisted comparison of EGAN's 10-Q filed 2026-05-14 against the prior one filed 2026-02-03.
Management's Discussion & Analysis (MD&A)
The two filings could not be meaningfully compared for this section.
Risk Factors
The two filings could not be meaningfully compared for this section.
AI-assisted comparison of two SEC filing sections. It describes wording and theme changes only, makes no materiality, legal, or investment judgement, and is not financial advice. Informational only — not financial advice.
Insider activity (SEC Form 4)
No open-market insider purchases or sales recorded in the last 90 days.
Most recent open-market transaction: 2026-02-02. As of 2026-08-24.
View full insider trading history → View SEC Form 3/4/5 filingsAsk about EGAN's insider activity →
Only open-market purchases (SEC code P) and sales (code S) are counted here. Option exercises, vesting/awards, gifts, and shares withheld for taxes are excluded — they are compensation or mechanical, not open-market conviction. Sales may be planned and non-discretionary (e.g. a Rule 10b5-1 plan) and are not necessarily bearish; open-market buying is not a recommendation to buy. Informational only — not financial advice.
Institutional ownership (13F)
5 institutional 13F filers reported holding EGAN as of 2026-03-31 (quarter-end position, filed within 45 days).
- Distinct 13F filers 5
- Reported shares held 2,457,257
- Reported value $19,387,759
reported quarterly holdings change (2025-12-31 → 2026-03-31): 0 new, 2 increased, 3 decreased, 0 exited. Change counts cover only managers that filed 13F reports in BOTH quarters, derived between two quarter-end snapshots — not same-day trades; a single manager is never said to have "bought" or "sold".
Institutional holdings are quarter-end long positions reported on SEC Form 13F-HR, filed up to 45 days after the quarter ends — they are delayed, are not real-time trades, exclude short positions and most non-US securities, and are not investment advice. Any increase/decrease is a reported change between two quarterly snapshots, not a same-day purchase or sale. These are quarter-end snapshots from the 13F filings on SEC EDGAR, filed within 45 days — not real-time, and any change is a difference between two quarterly reports, not a same-day trade. Informational only — not financial advice.
Short interest (FINRA)
EGAN had 1,501,138 shares of reported short interest as of the 2026-07-31 FINRA settlement date (delayed, bi-monthly; not real-time).
EGAN had 5.47% of its shares outstanding sold short as of the 2026-07-31 FINRA settlement date (percent of FLOAT would be higher — float is not disclosed in the source). FINRA reported 11.26 days to cover at the same settlement.
- Reported short interest (shares) 1,501,138
- Short interest (% of shares outstanding) 5.47%
- Prior settlement (shares) 1,518,421
- Reported change -1.14%
- Days to cover (reported) 11.26
Reported to FINRA as of the 2026-07-31 settlement date. Short interest is reported to FINRA and published on a delayed, bi-monthly schedule (as of a settlement date, disseminated roughly eight business days later) — it is NOT real-time, does not cover every venue or all US trading, and is not a short-squeeze prediction or investment advice. Days-to-cover is the value FINRA reports; percent of float is not shown because the source file carries no share-count denominator — where a percent appears it is of shares OUTSTANDING, the larger base, and is therefore a floor on percent of float. Informational only — not financial advice.
Competitors & peers
- Salesforce Service Cloud (CRM)
- Zendesk (ZEN)
- ServiceNow (NOW)
- Microsoft Dynamics 365 Customer Service
- Oracle Service Cloud
- Freshservice
AI-enriched competitor set. Linked names are companies covered by stocks-llm; other named peers are shown for reference only.
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Frequently asked questions
What does EGAIN CORP (EGAN) do?
eGain Corporation provides a cloud-based customer engagement software platform that helps businesses automate and improve customer service interactions. Its solutions leverage artificial intelligence and knowledge management to enable consistent, omnichannel experiences across digital and voice channels. The platform is designed to help enterprises resolve customer issues, improve support agent productivity, and manage complex knowledge bases.
What sector is EGAIN CORP (EGAN) in?
EGAIN CORP (EGAN) is classified in the Information Technology sector. Its industry is Customer service software / customer engagement SaaS. It trades on NASDAQ.
Who are EGAIN CORP's (EGAN) competitors?
Notable peers of EGAIN CORP (EGAN) include Salesforce Service Cloud, Zendesk, ServiceNow, Microsoft Dynamics 365 Customer Service and Oracle Service Cloud. This peer set is informational only — not financial advice.
Is EGAIN CORP (EGAN) overbought or oversold right now?
EGAIN CORP (EGAN) is currently neither overbought nor oversold — its 14-day RSI (a 0–100 momentum gauge) is 56, in the neutral middle (as of 2026-08-21). RSI describes recent price momentum, not a forecast — informational only, not financial advice.
Where does stocks-llm's data on EGAN come from?
Fundamentals and prices come from market data, as of 2026-08-24; company filings and profile facts come from SEC EDGAR. All figures are delayed daily-close data shown with their as-of date — informational only, not financial advice.
Fundamentals: market data, as of 2026-08-24. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-08-21.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & market data, shown with their as-of date.