SPRINKLR INC CLASS A (CXM)
Information Technology · Customer Experience Management (CXM) Platform · NYSE
AI-native unified platform helping enterprises manage customer experiences across channels and teams from service to marketing.
What SPRINKLR INC CLASS A does
Sprinklr provides a Unified Customer Experience Management (Unified-CXM) platform that helps large enterprises manage customer interactions across multiple channels and teams. The AI-native platform serves customer-facing teams from Customer Service to Marketing, enabling them to collaborate across internal silos, communicate with customers across digital and traditional channels, and leverage proprietary AI to deliver improved customer experiences at scale. The company generates revenue primarily through subscriptions to its platform and professional services, serving customers across 90+ countries spanning diverse industries including global enterprises, marketing agencies, government departments, nonprofits, and educational institutions.
Themes: ["customer experience management","AI-native platform","unified customer data","social media management","customer service automation","marketing automation / customer engagement","multi-channel customer communication","enterprise software"]
Fundamentals
- Price$5.50 as of 2026-07-09 close
- Market cap$1.3B as of 2026-07-10
- 1-year return-39.7% as of 2026-07-09 close
- P/E44.96 as of 2026-07-10
- Net margin+3.3% as of 2026-07-10
- Gross margin+66.3% as of 2026-07-10
- ROE+5.3% as of 2026-07-10
- Debt / equity0.00 as of 2026-07-10
- Revenue growth (YoY)+8.1% as of 2026-07-10
- Revenue CAGR (3y)+11.5% SEC XBRL
- Beta0.65 as of 2026-07-10
Key risks (from latest filing)
["Macroeconomic and geopolitical uncertainty may reduce enterprise IT spending and lengthen customer payment collection cycles","Competitive pressure from major cloud and CRM platforms with greater resources and existing customer relationships","Customer base consolidation reducing headcount to 1,677 customers from 1,930 year-over-year, with reliance on large customers generating significant revenue"]
Competitors & peers
- Salesforce
- Adobe
- ServiceNow
- Zendesk
- HubSpot
Fundamentals: Finnhub, as of 2026-07-10. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-07-09.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & Finnhub, shown with their as-of date.