FRESHWORKS INC CLASS A (FRSH)
Information Technology · Application Software · NASDAQ
A provider of intuitive, cloud-based customer engagement and IT service management software for businesses of all sizes.
What FRESHWORKS INC CLASS A does
Freshworks provides cloud-based software that enables businesses of all sizes to manage customer support, IT service management, and sales and marketing operations. Its unified platform is designed to be intuitive and easy to implement, helping organizations streamline interactions with their customers and employees.
Themes: customer engagement platform, IT service management (ITSM), cloud-based software (SaaS), customer relationship management (CRM), marketing automation
Fundamentals
- Price$12.98 as of 2026-08-21 close
- Market cap$3.3B as of 2026-08-24
- 1-year return-1.7% 2025-08-21 close $13.20 → 2026-08-21 close $12.98
- P/E17.86 as of 2026-08-24
- Net margin+20.5% as of 2026-08-24
- Gross margin+85.0% as of 2026-08-24
- ROE+19.5% as of 2026-08-24
- Debt / equity0.00 as of 2026-08-24
- Revenue growth (YoY)+15.6% as of 2026-08-24
- Revenue CAGR (3y)+19.0% SEC XBRL
- Beta0.89 as of 2026-08-24
- Last reported earnings2026-08-04 SEC EDGAR Form 8-K (Item 2.02)
How FRSH compares in its sector
- price-to-earnings ratiobottom 25% 265 covered Information Technology peers, as of 2026-08-24
- net profit margintop 25% 405 covered Information Technology peers, as of 2026-08-24
- operating marginmiddle range 405 covered Information Technology peers, as of 2026-08-24
- gross margintop 10% 403 covered Information Technology peers, as of 2026-08-24
- return on equitytop 25% 405 covered Information Technology peers, as of 2026-08-24
- 3-year revenue CAGRtop 25% 386 covered Information Technology peers
- free cash flow (absolute dollars, latest fiscal year)middle range 382 covered Information Technology peers, as of FY2025
Position among covered Information Technology companies that report each metric (minimum 5 peers). A relative position within our covered catalog — not a valuation, quality, or investment judgment. A higher percentile is simply a higher value (for P/E, more expensive on earnings — never "better"). Informational only.
Top 10 scores & list membership
FRSH is not currently in any published Top 10 list. Its scores are below.
Long-term score
Not scored for the long-term list: no shareholder return data.
Short-term score
59.0 #269 of 1,704 scored · #48 of 261 in Information Technology
Trend 78th: it is trading 20.1% above its 50-day average, the short-term trend line; momentum 69th: over the past 3 months this stock beat the market by 40.0 percentage points; weakest is volume and participation 34th: trading volume is unusually light — only about 38% of its 30-day average.
Scores as of 21 Aug 2026. Each bar is a percentile: how this company ranked against every company the score ranked, 0–100. A list is a published formula and its output, not a recommendation. Method version 2.
How FRESHWORKS INC CLASS A looks technically
FRESHWORKS INC CLASS A (FRSH) is trading 28.3% above its 200-day average, the long-term trend line — a longer-term uptrend. Its 50-day average crossed above its 200-day average about 14 trading days ago — a "golden cross", a bullish long-term signal. A strong uptrend is in place — ADX, a 0–100 trend-strength gauge, is 30, with buyers in control. Momentum is neutral — its 14-day RSI (a 0–100 momentum gauge) is 67, neither overbought (above 70) nor oversold (below 30). It made a new 20-day high about 3 trading days ago. Trading volume is unusually light — only about 38% of its 30-day average.
Trend
9
| Distance from the 200-day | it is trading 28.3% above its 200-day average, the long-term trend line — a longer-term uptrend | +28.3% |
|---|---|---|
| 50-day moving average | its average price over the last 50 trading days — a short-term trend line — is $10.80 | $10.80 |
| 200-day moving average | its average price over the last 200 trading days — the long-term trend line — is $10.11 | $10.11 |
| Swing structure | each recent peak has been higher than the one before it and each dip has been shallower — the pattern chart-watchers call an uptrend, which describes where price has already been and not where it goes next | higher highs and higher lows |
| Last swing turn | its last significant turn was a swing low 15 calendar days ago — the swings before that are what the structure reading is measured on | 15 sessions |
| Wave structure | its recent swings can be read as a five-part upward sequence — what Elliott-wave chartists call an impulse — now in leg 3 of five; the labelling fails if price closes below 10.872. It is one of several labellings that fit, and it describes the swings already printed, not what comes next. The same swings also read as a three-part correction in leg C. | possible upward five-wave sequence, in wave 3 (one of several readings) |
| Since the 50/200 cross | its 50-day average crossed above its 200-day average about 14 trading days ago — a "golden cross", a bullish long-term signal | 14 sessions |
| Above the 200-day after a dip | it recently dipped to its 200-day average (the long-term trend line) and has since climbed back above it — now about 28.3% above | +28.3% |
| Trend strength (14-day ADX) | a strong uptrend is in place — ADX, a 0–100 trend-strength gauge, is 30, with buyers in control | 30.1 |
Momentum
3
| 14-day RSI | momentum is neutral — its 14-day RSI (a 0–100 momentum gauge) is 67, neither overbought (above 70) nor oversold (below 30) | 66.7 |
|---|---|---|
| Position in its 14-day range | it is trading near the top of its 14-day range ($10.87 to $13.26) — its "stochastic" reading is 88 out of 100, where 0 would mean closing exactly at the 14-session low and 100 exactly at the high. This measures WHERE the price sits inside its recent range, which is a different question from the RSI beside it: RSI is a momentum gauge, measuring how FAST the price has been moving, so a stock can drift quietly to the bottom of its range with an ordinary RSI, or fall sharply and still sit in the middle. It has been slipping within that range over the last few sessions. | 88.5 |
| Since the MACD crossed zero | MACD, a trend-momentum gauge, is in positive territory (momentum leaning bullish) | 18 sessions |
Range
12
| 52-week high | its highest closing price over the past year (about 252 trading days) was $14.06 | $14.06 |
|---|---|---|
| From the 52-week high | it is 7.7% below its 52-week high (its highest price of the past year) | -7.7% |
| Above the 52-week low | it is 91.1% above its 52-week low (its lowest price of the past year) | +91.1% |
| Below the 52-week high | it is 7.7% below its highest point of the past year | 7.7% |
| Since a 20-day breakout | it made a new 20-day high about 3 trading days ago | 3 sessions |
| Since a 55-day breakout | it made a new 55-day high about 3 trading days ago | 3 sessions |
| All-time high | its highest closing price on record is $53.25 (set on 2021-11-02) | $53.25 |
| Given back of the 52-week move | over the past year its closes ranged ($6.88 to $13.97), and it has recovered almost all of its fall from last year’s high — 86% of it. Chart-watchers call 61.8%-65% given back the "golden pocket" — for this company that is $11.26 to $11.49. It is watched widely enough that orders cluster there, which is the honest reason it matters; it is not a forecast. | 86.0% |
| From the all-time high | it is 75.6% below its all-time high | -75.6% |
| Nearest price level | it is trading 4.7% below a resistance level at $13.60 — a price it turned at three times since 2025-07-16, most recently on 2025-12-10. Since 2024-08-21 it has 7 such levels below the current price and 6 above. Levels like these describe where the price has reversed or paused before; they are not a forecast of where it will go. | +4.7% |
| All-time low | its lowest closing price on record is $6.79 (set on 2026-02-12) | $6.79 |
| Above the all-time low | it is 91.1% above its all-time low | +91.1% |
Volatility
5
| Band width vs its own 6 months | day-to-day price swings are about average versus its own recent 6-month history | 62nd percentile |
|---|---|---|
| Typical daily range | in a typical session it travels about $0.5461 between its high and its low — about 4.2% of its price. That is its "average true range" over the last 14 sessions, which also counts the distance from the previous close, so a day that opens well away from yesterday counts as the large move it was | $0.5461 |
| Bollinger bands (20-day, ±2σ) | most of its recent trading has stayed between about $10.70 and $13.30 — the "Bollinger bands", a range drawn two standard deviations either side of its 20-day average price, which widens when the stock gets more volatile and narrows when it settles | $10.70 – $12.00 – $13.30 |
| Typical daily range (% of price) | its price moves about 4.2% in a typical session — about typical for the companies we cover. This is the average gap between a session's high and low over the last 14 sessions, counting overnight moves, expressed against the current price so it can be compared with companies trading at any price | 4.2% |
| Stretch from the 200-day average | it is trading 5.3 daily ranges above its 200-day average price (28.3% above it in plain percentage terms) — a way of asking how far it has stretched from its own average in units of how far it normally moves in a day, so a calm company and a jumpy one can be compared on the same scale | 5.3 daily ranges above its 200-day average |
Volume
1
| Volume vs its 30-day average | trading volume is unusually light — only about 38% of its 30-day average | 0.38× |
|---|
Analyst
2
| Change in the average price target | analysts' average price target is unchanged from the prior reading | 0.0% |
|---|---|---|
| Change in the consensus rating | the analyst consensus rating is unchanged since the prior reading | unchanged |
Candlestick patterns
1
| Since a doji | 1 session ago it opened and closed at almost the same price after trading through a wider range — a "doji", the classic picture of buyers and sellers finishing the session level | 1 session ago |
|---|
Price gaps
3
| Gap at the open | it opened on 2026-08-21 0.2% above the previous session's close — an overnight gap, the part of the move that happened while the market was shut, and traded back through that level before the close | +0.1% |
|---|---|---|
| Open gap | it gapped 3.2% above the previous close 19 sessions ago and has not traded back through the level it left behind at 10.27 — an "unfilled gap", which describes a price range no trade has since crossed and is not a forecast that it will be crossed | +3.2% |
| Gap filled | a 2.5% gap down opened on 2026-08-12 has been "filled" 6 sessions ago — price traded back through the level the gap left behind, and it took 1 session to close | 6 sessions ago |
Price streaks
1
| Closing streak | it has closed lower 2 sessions in a row, a -0.69% move over the run — an unbroken run of down days, which describes what has already happened and says nothing about the next session | 2 sessions down |
|---|
Relative strength
4
| vs market, 1 month | over the past 1 month this stock beat the market by 19.1 percentage points (the stock gained 21.4% while the market gained 2.3%) | +19.1% |
|---|---|---|
| vs market, 3 months | over the past 3 months this stock beat the market by 40.0 percentage points (the stock gained 43.1% while the market gained 3.1%) | +40.0% |
| vs market, 6 months | over the past 6 months this stock beat the market by 62.9 percentage points (the stock gained 74.0% while the market gained 11.1%) | +62.9% |
| vs market, 12 months | over the past 12 months this stock lagged the market by 22.1 percentage points (the stock lost 1.7% while the market gained 20.5%) | -22.1% |
Signal agreement
2
| Bullish technical signals | 7 of the 9 technical signals we can compute for it are currently in a bullish state: a strong uptrend, with buyers in control, a "golden cross" — its 50-day average is above its 200-day, trading above its 200-day average, a fresh 20-day high, MACD momentum is positive, outperforming the market over 6 months, trading above the Ichimoku cloud — these describe past price behaviour, not a forecast | 7 of 9 |
|---|---|---|
| Bearish technical signals | 1 of the 9 technical signals we can compute for it is currently in a bearish state: near the top of its 14-day range (overbought) — these describe past price behaviour, not a forecast | 1 of 9 |
Trend (Ichimoku cloud)
1
| Vs the Ichimoku cloud | trading 28% above the Ichimoku cloud — a band drawn from where its own highs and lows sat up to 2026-07-16 and projected forward over today's price, the side traders read as an established uptrend, with the band below acting as the level that would have to give way. The band itself is moderate, spanning 6.1% of the share price. | +28.4% |
|---|
Volume-weighted price
2
| Vs this year’s average price paid | the price is 35% above the average price paid so far this year, so the typical buyer over that stretch is showing a gain. That average is $9.59 — a volume-weighted average of daily closes over 158 sessions, not a true tick-by-tick VWAP. | +35.3% |
|---|---|---|
| Vs the average paid since it last reported | the price is 6% above the average price paid since it last reported on 2026-08-04 (its 10-Q), so the typical buyer over that stretch is showing a gain. That average is $12.26 — a volume-weighted average of daily closes over 14 sessions, not a true tick-by-tick VWAP. | +5.9% |
Price levels it has turned at before
FRSH last closed at $12.98 on 2026-08-21. Since 2024-08-21 it has turned at 7 prices below its last close and 6 above; the 3 nearest below and the 3 nearest above are listed, nearest first.
| Level | Side | Distance | Evidence |
|---|---|---|---|
| $13.60 | Resistance | 4.7% above the last close | turned there three times · 2025-07-16 to 2025-12-10 |
| $12.28 | Support | 5.4% below the last close | turned there 8 times · 2025-08-01 to 2026-08-05 |
| $14.18 | Resistance | 9.3% above the last close | turned there three times · 2025-03-13 to 2025-08-22 |
| $11.72 | Support | 9.7% below the last close | turned there five times · 2024-09-19 to 2025-12-02 |
| $11.13 | Support | 14.2% below the last close | turned there twice · 2024-09-10 to 2026-07-20 |
| $15.01 | Resistance | 15.6% above the last close | turned there twice · 2024-12-20 to 2025-07-22 |
A level is a price this company reversed or paused at more than once — they describe past behaviour, not a forecast of where the price will go.
Wave structure
Its recent swings can be read as a five-part upward sequence — what Elliott-wave chartists call an impulse — now in leg 3 of five.
This labelling fails — stops being a possible reading at all — if it closes below $10.87.
This is one of several labellings that fit the same swings, so treat it as a reading rather than the reading. It was chosen from 2 labellings that survived the rules, counting shorter readings of the same bars.
On past moves of this shape the leg has usually ended somewhere between $13.31 and $14.81 — that is where it has tended to end if the count holds, not a forecast of where the price goes.
Alternate reading: The same swings also read as a three-part correction in leg C, which fails on a close below $10.87.
This labelling was already in place when we began recording count changes on 2026-08-13, so how long it has stood is not something we can say yet.
Read from daily closes as of 2026-08-21.
An Elliott-wave count describes the swings already printed and the level that would disprove it. It is not a forecast, a target, or advice.
Screens: Trading above the 200-day moving average · Recent golden cross (50-day crossed above 200-day) · Tested and reclaimed 200-day support · Broke out to a new 20-day high · in a strong, established uptrend (ADX) · beating the market | Learn: moving average · golden cross · adx · rsi · breakout · volume and relative volume
Based on daily closing prices as of 2026-08-21. Describes past price behavior only — informational, not financial advice.
Analyst consensus
- Consensus ratingBuy (2.13 mean, 1=Strong Buy…5=Strong Sell) — 13 analysts
- Mean price target$14.38 range $10.00 – $25.00; median $14.00
Analyst estimates, as of 2026-08-21. These are third-party analyst opinions and price targets, aggregated — not a recommendation, prediction, or advice from stocks-llm. Informational only.
Analyst EPS estimate for FRSH
- Consensus EPS estimate$0.181 next reporting period, as of 2026-08-21
Change over time is not available yet: it needs two readings of the same reporting period at least 30 days apart, and we have been recording these estimates since 2026-08-04. An estimate for a DIFFERENT quarter is not a revision, so a reading from before the last report is never compared with one after it.
The consensus estimate for the next reporting period, and how it has moved between readings of that SAME period. A change is measured only between readings estimating one period — when a company reports, the consensus moves to the next quarter and the two numbers are not comparable. Informational only, not a forecast and not advice.
Key risks (from latest filing)
["Intense competition in the software industry and potential entry of new market participants.","Ability to effectively manage growth and integrate acquired businesses.","Dependence on key personnel and the ability to attract and retain skilled talent."]
What changed in the latest 10-Q
AI-assisted comparison of FRSH's 10-Q filed 2026-05-05 against the prior one filed 2025-11-05.
Management's Discussion & Analysis (MD&A)
- Added:
- In January 2026, the Company completed the acquisition of FireHydrant, Inc. (FireHydrant), a provider of AI-powered incident management software.
- FireHydrant listed as an EX product in Overview section
- Reference to Form 10-K for year ended December 31, 2025 (instead of December 31, 2024)
- Q1 2026 financial metrics: total revenue of $228.6 million vs $196.3 million year-over-year, operating losses of $8.1 million vs $10.4 million
- Removed:
- Freshdesk Omni, Freshchat, Freshsales, and Freshmarketer no longer listed in CX product family overview
- Detailed descriptions of Freddy AI Agent, Freddy AI Copilot, and Freddy AI Insights functionality removed
- Reference to 'D42 Parent, Inc. acquisition in 2024' context removed
- Nine-month revenue and operating loss figures ($616.1 million, $525.8 million, $26.5 million, $114.8 million)
- References to tariffs, threat of new tariffs, and escalating trade tensions in macroeconomic discussion
- Example of net dollar retention rate being adversely impacted by lower expansion due to macroeconomic pressures
- Foreign currency exposure percentages for June 30, 2025 and September 30, 2024 comparisons
- Reworded:
- Overview opening changed from 'We build uncomplicated service software that delivers exceptional customer and employee experiences. Our people-first approach to AI eliminates friction...' to 'We provide people-first AI service software that organizations use to deliver exceptional employee and customer experiences.'
- Product listing order changed: EX products listed first instead of CX products listed first in the detailed descriptions
- Reference dates changed from September 30, 2025/2024 to March 31, 2026/2025 in Key Business Metrics table and all comparative discussions
- Customer count metrics: 25,088 (2026) vs 24,377 (2025) with 8% growth vs 9% growth previously
- ARR percentage: 92% vs 91% previously
- Net dollar retention rate: 106% vs 105% previously
- Foreign currency exposure disclosure changed from three specific quarter comparisons to March 31, 2026, December 31, 2025, and March 31, 2025 with updated percentages (29%, 28%, 27%)
- Notes:
- Text appears truncated at the end of the ARR definition in both filings, preventing full comparison of final sections
- The older filing references September 30, 2025 period while newer filing references March 31, 2026 period, making some comparisons period-specific rather than policy changes
Risk Factors
- Added:
- Added 'aim,' to the list of forward-looking statement identifiers in newer filing (2026-05-05)
- Added 'our ability to innovate and launch new products' as a forward-looking statement topic in newer filing (2026-05-05)
- Added 'Restricted cash, current' line item of $1,160 thousand on balance sheet as of March 31, 2026 in newer filing (2026-05-05)
- Removed:
- Removed reference to 'D42 Parent, Inc.' from the integration statement in newer filing (2026-05-05)
- Removed 'Income tax payable' line item from current liabilities in newer filing (2026-05-05)
- Reworded:
- Changed forward-looking statements basis language from 'on our current expectations' to 'primarily on our current expectations' in newer filing (2026-05-05)
- Changed introductory clause for belief statements from 'Statements that' to 'In addition, statements that' in newer filing (2026-05-05)
- Changed Annual Report reference from 'for the year ended December 31, 2024' in older filing to 'for the year ended December 31, 2025' in newer filing (2026-05-05)
- Separated 'our ability to innovate and launch new products' and 'our ability to increase usage of existing products' into distinct bullet points in newer filing (2026-05-05), whereas older filing combined them as single item
- Notes:
- The newer filing contains financial statements as of March 31, 2026, while older filing contains statements as of September 30, 2025 and December 31, 2024, making direct balance sheet comparison not contemporaneous
- Item number references changed (Item 1A moved from page 44 to page 40 in newer filing), indicating potential reformatting
- The section provided appears to be table of contents and introductory material rather than the detailed Risk Factors section itself
AI-assisted comparison of two SEC filing sections. It describes wording and theme changes only, makes no materiality, legal, or investment judgement, and is not financial advice. Informational only — not financial advice.
Insider activity (SEC Form 4)
0 open-market purchases and 4 open-market sales by insiders in the last 90 days.
- Last 90 days0 buys · 4 sells ($270331) — 3 selling insiders
- Last 180 days0 buys · 4 sells ($270331) — 3 selling insiders
Activity heuristic: net selling (a transparent product heuristic from the counts above, not a prediction or advice)
Most recent open-market transaction: 2026-07-06. As of 2026-08-24.
View full insider trading history → View SEC Form 3/4/5 filingsAsk about FRSH's insider activity →
Only open-market purchases (SEC code P) and sales (code S) are counted here. Option exercises, vesting/awards, gifts, and shares withheld for taxes are excluded — they are compensation or mechanical, not open-market conviction. Sales may be planned and non-discretionary (e.g. a Rule 10b5-1 plan) and are not necessarily bearish; open-market buying is not a recommendation to buy. Informational only — not financial advice.
Institutional ownership (13F)
6 institutional 13F filers reported holding FRSH as of 2026-03-31 (quarter-end position, filed within 45 days).
- Distinct 13F filers 6
- Reported shares held 32,358,499
- Reported value $259,838,746
reported quarterly holdings change (2025-12-31 → 2026-03-31): 0 new, 3 increased, 3 decreased, 0 exited. Change counts cover only managers that filed 13F reports in BOTH quarters, derived between two quarter-end snapshots — not same-day trades; a single manager is never said to have "bought" or "sold".
Institutional holdings are quarter-end long positions reported on SEC Form 13F-HR, filed up to 45 days after the quarter ends — they are delayed, are not real-time trades, exclude short positions and most non-US securities, and are not investment advice. Any increase/decrease is a reported change between two quarterly snapshots, not a same-day purchase or sale. These are quarter-end snapshots from the 13F filings on SEC EDGAR, filed within 45 days — not real-time, and any change is a difference between two quarterly reports, not a same-day trade. Informational only — not financial advice.
Short interest (FINRA)
FRSH had 25,105,495 shares of reported short interest as of the 2026-07-31 FINRA settlement date (delayed, bi-monthly; not real-time).
Short interest as a percent of shares outstanding is not shown for FRSH because we do not hold a verified share count to divide it by. The reported figures above are unaffected.
- Reported short interest (shares) 25,105,495
- Prior settlement (shares) 20,256,335
- Reported change 23.94%
- Days to cover (reported) 1.79
Reported to FINRA as of the 2026-07-31 settlement date. Short interest is reported to FINRA and published on a delayed, bi-monthly schedule (as of a settlement date, disseminated roughly eight business days later) — it is NOT real-time, does not cover every venue or all US trading, and is not a short-squeeze prediction or investment advice. Days-to-cover is the value FINRA reports; percent of float is not shown because the source file carries no share-count denominator — where a percent appears it is of shares OUTSTANDING, the larger base, and is therefore a floor on percent of float. Informational only — not financial advice.
Competitors & peers
- Salesforce (CRM)
- Zendesk
- ServiceNow (NOW)
- Atlassian (TEAM)
- HubSpot (HUBS)
- Zoho
AI-enriched competitor set. Linked names are companies covered by stocks-llm; other named peers are shown for reference only.
Compare FRSH vs…
Frequently asked questions
What does FRESHWORKS INC CLASS A (FRSH) do?
Freshworks provides cloud-based software that enables businesses of all sizes to manage customer support, IT service management, and sales and marketing operations. Its unified platform is designed to be intuitive and easy to implement, helping organizations streamline interactions with their customers and employees.
What sector is FRESHWORKS INC CLASS A (FRSH) in?
FRESHWORKS INC CLASS A (FRSH) is classified in the Information Technology sector. Its industry is Application Software. It trades on NASDAQ.
Who are FRESHWORKS INC CLASS A's (FRSH) competitors?
Notable peers of FRESHWORKS INC CLASS A (FRSH) include Salesforce, Zendesk, ServiceNow, Atlassian and HubSpot. This peer set is informational only — not financial advice.
Is FRESHWORKS INC CLASS A (FRSH) overbought or oversold right now?
FRESHWORKS INC CLASS A (FRSH) is currently neither overbought nor oversold — its 14-day RSI (a 0–100 momentum gauge) is 67, in the neutral middle (as of 2026-08-21). RSI describes recent price momentum, not a forecast — informational only, not financial advice.
Where does stocks-llm's data on FRSH come from?
Fundamentals and prices come from market data, as of 2026-08-24; company filings and profile facts come from SEC EDGAR. All figures are delayed daily-close data shown with their as-of date — informational only, not financial advice.
Fundamentals: market data, as of 2026-08-24. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-08-21.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & market data, shown with their as-of date.