FRESHWORKS INC CLASS A (FRSH)
Information Technology · AI-powered service software / IT and customer experience management · NASDAQ
Freshworks delivers AI-powered service software for employee and customer experience management, serving 75,000 companies globally with intuitive, fast-to-value solutions.
What FRESHWORKS INC CLASS A does
Freshworks provides people-first AI service software across employee experience (EX) and customer experience (CX) categories. The company offers EX products including Freshservice, Device42, and FireHydrant for IT and internal teams, and CX products including the Freshdesk suite for customer-facing operations. Nearly 75,000 companies across 170 countries use Freshworks solutions, with over 60% of ARR from enterprise customers with 250+ employees.
Themes: ["employee experience (EX) management","customer experience (CX) management","AI-powered service software","IT service management / ITSM","IT operations management","AI copilots / productivity automation","incident response and reliability"]
Fundamentals
- Price$10.40 as of 2026-07-09 close
- Market cap$3.0B as of 2026-07-10
- 1-year return-32.3% as of 2026-07-09 close
- P/E16.59 as of 2026-07-10
- Net margin+20.7% as of 2026-07-10
- Gross margin+85.0% as of 2026-07-10
- ROE+18.5% as of 2026-07-10
- Debt / equity0.00 as of 2026-07-10
- Revenue growth (YoY)+15.9% as of 2026-07-10
- Revenue CAGR (3y)+19.0% SEC XBRL
- Beta0.89 as of 2026-07-10
Key risks (from latest filing)
["Competitive market with rapid changes; ability to compete effectively against existing competitors and new market entrants is a stated risk","Macroeconomic uncertainties including high interest rates, foreign exchange volatility, geopolitical risks, and inflationary pressures beyond the company's control","Reliance on key personnel and ability to identify, recruit, and retain skilled talent in a competitive market"]
Competitors & peers
- Atlassian
- ServiceNow (NOW)
- Microsoft (MSFT)
- Salesforce (CRM)
- Zendesk (ZEN)
- Jira Service Management
Fundamentals: Finnhub, as of 2026-07-10. Filings: SEC EDGAR. Prices are delayed daily-close data.
Last updated 2026-07-09.
Informational only — NOT financial advice. All figures are delayed daily-close data from SEC EDGAR & Finnhub, shown with their as-of date.